FOR UK ESTATE AGENCIES WITH LEAD SOFTWARE ALREADY

The auto-reply went out.
Did anyone take the lead?

First Five follows every Rightmove, Zoopla and OnTheMarket enquiry after the first response. It names the human owner, chases overdue action, alerts the manager and proves where instructions leak — without replacing your CRM.

Apply for the free 14-day audit See the accountability loop

Five founding branches · £0 audit · No CRM migration

60 secfirst-response speed is already sold by several automation vendors

1 ownerevery open enquiry gets a named human and a next-action clock

14 daysmeasure the handover leak before deciding whether to continue

THE WORKFLOW

The gap starts after “message sent”.

Your chatbot, CRM or autoresponder can keep doing the first reply. First Five monitors what happens next and makes unresolved ownership visible.

Observe

Forward the portal notifications you already receive. We timestamp the enquiry, first reply, assignment and next action.

Own

The right negotiator gets the context and must claim the lead. Silence is recorded rather than hidden inside an inbox.

Escalate

Overdue action triggers a nudge, then a manager alert. The weekly report shows delays, recoveries and repeat failure points.

WHAT YOU BUY

An accountability layer, not another chatbot.

✓
Email-first connection
Start from the portal notifications you already receive. No CRM migration and no replacement chatbot.
✓
Human ownership clock
Every lead has a named negotiator, required next action and branch-specific deadline.
✓
Escalation chain
Nudge the owner first; alert the manager only when the agreed response window is missed.
✓
Leakage evidence
A weekly manager report shows unowned leads, slow handovers, recoveries and recurring bottlenecks.

FOUNDING ACCOUNTABILITY AUDIT

Prove the handover leak before you pay.

Five founding branches get a 14-day monitored audit. We map ownership and escalation from real portal notifications, then show the evidence. Continue only if the gap is worth fixing.

£014-day audit

£295monthly after audit

No founding setup fee. Subject to fit and written scope. Prices exclude VAT where applicable.

APPLY FOR THE FOUNDING AUDIT

What happens after your automatic reply?

We will map who owns the next action, how long handovers wait and whether a 14-day audit can run without changing your CRM. If we cannot measure the workflow safely, we will say so.

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